Effective Date: October 3, 2026
At SatvaLife, we aim to make your shopping experience simple and convenient. This Shipping & Cancellation Policy explains how orders are processed, shipped, delivered, and cancelled.
Orders are generally processed after successful payment confirmation. Please ensure that your name, delivery address, phone number, and other order details are accurate before completing your purchase.
We aim to dispatch orders within 2–5 business days after order confirmation. Delivery timelines may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.
Applicable shipping charges, if any, will be displayed during checkout before you complete your order. Shipping charges may vary depending on the delivery location, order value, or applicable promotions.
Once your order is dispatched, tracking details may be shared through the contact information provided during checkout. You can use the tracking information to check the status of your shipment.
If your order is delayed or cannot be delivered due to an incorrect address, incomplete contact information, repeated delivery attempts, or other delivery-related issues, please contact our support team. We will work with the delivery partner to assist you.
You may request cancellation before your order is dispatched by contacting our customer support team as soon as possible. Once an order has been dispatched, cancellation may not be possible.
If an eligible cancellation is approved, the applicable refund will generally be processed through the original payment method. The time taken for the refund to reflect in your account may depend on your bank or payment provider.
For shipping, delivery, or cancellation-related questions, please contact us:
SatvaLife
116/383, Mathura Nagar, Rawatpur Gaon,
Kanpur, Uttar Pradesh, India
Email: info@satvalife.com
Phone: 9415945632
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